Readthis thread with growing frustration as disabling the 5 GHz band really is not an option and waiting for BT to issue new firmware is too uncertain. On your device search for your network and enter your password exactly as shown. My Netduma then manages DHCP under 192.168.88.1 Save Turn everything off Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. Simply connect a 3rd party router to any LAN port on the hub. Try opening a browser and going to, If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. Check out our other help articles. "We're aware that a very small number of customers are experiencing an issue with their Smart Hub 2 connecting with multiple streaming devices on their wi-fi network. This will open the Hub Manager. What is the difference between WiFi 6E and WiFi 6? BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. A spokesman for BT told the BBC only a "very small" number of users have been affected. In order to be able to do this more easily, I suggest taking regular opportunities to be mindful with your daily tasks and set aside a little time to carry out a meditation practice each day.There are many, many times when you need money for something but don't have it on hand. By default Smart Setup is turned on, but it may have previously been switched off, Smart Setup only works the first time you connect each device to your Hub. better. - replace router bit - in which case plug the first node into one of your combined router ports and then you need to put the combined router into modem only mode (bridge) - mesh only - in which. The answer is to split the networks and use 5GHz where speed and reliability are required, but use 2.4GHz where you need to go further from the router, as its range is better. You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). I dont know how crap the BT router is feature-wise (I could take a guess), but can you make a separate SSID for 5GHz and put your Apple TV on that, while leaving your Sonos gear and phone on the existing 2.4GHz SSID? This is so you can learn about some of the most important features of your BT Broadband package. Can anyone confirm it works? The BT Smart Hub is an unassuming router that builds on the Smart Hub 5's design. Your network name and password are on the back of your hub, your network will be called something like BT-XXYYXX. Forgot to mention the third solution is hard wire a speaker to create the Network. I'm speculating, if the DSL port is known to work on the FTTP model in regular router mode. I've been following this thread ever since I had issues. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. Although the simple light at the front of the Hub tells you at a glance if the internet connection's working, the Hub's bright lights can be annoying if you have the router on display, rather than tucked away in a cupboard. We hope you'll join the conversation by posting to an open topic or starting a new one. Any customer who experiences this should get in touch with BT who will update their device remotely as soon as possible. It can also be used as a VOIP phone through BT Broadband Talk. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only; Controlling the time when devices can access the internet on Smart Hub 2; Creating a Port . You'll find it on the back of the Hub if you haven't updated it. Links to user manuals and other documents for BT Hubs for broadband. Turn off 5ghz and install the boost followed byall speakers. If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to www.bt.com/mybt. 1) Open a new web browser on a device connected to your Hub and type192.168.1.254in the address bar. If you turn it off, we might think there is something wrong with the line. MacBook then doesn't work. The BBC is not responsible for the content of external sites. 10:38 AM Enter your username or e-mail address. Switching Smart Setup on and off on the BT Smart Hub 2 Change the Hub Gateway IP address to 192.168.2.1 Numerous complaints have appeared on the company's community forums over the last few months. This WAN socket can be used with either a FTTP interface or a FTTC modem. Just log in to. I currently have BT FTTP, BT Smarthub 2 as the router and an Orbi System in AP mode. I'll try and check later this week against a spare BT Business Hub 5 model. 7:56 PM It should appear as soon as you connect to the Hub and open a browser. Guide to the BT Business Smart Hub. Go to IPv4 Configuration. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. ensure Sonos all working correctly via boost with 5ghz still turned off. When prompted enter the Admin password, which you can find written on the pull-out tab on the right-hand side of the router. Seeing a different colour light? This isnt a viable long term solution though for me. Need support for other hubs and routers? Re: BT smart hub - hidden bridge mode menu ? The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. Ive had the cant find Sonosproblem for a couple of weeks. Simply connect a 3rd party router to any LAN port on the hub. It works on my Business Hub 6, in fact it's not even hidden. Connect your devices ? 01-10-2020 https://kb.netgear.com/30186/What-is-Double-NAThttps://kb.netgear.com/30187/How-to-fix-issues-with-Double-NATCouple of options,1. Thanks for the explanation. I have disabled the bt fon and bt wifi to reduce my home network clutter. This brings up a hidden page. Joyebikes Bafanag M510 M600 Full Suspension Carbon Fiber. If previous posts are correct it probably works on the Business version and not on the Residenial ones. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. No, wiring a Sonos Boost would achieve the same effect that wiring any other Sonos player would. What's the least amount of exercise we can get away with? 01-10-2020 Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. Time will tell if this is a permanent fix but its worked this evening. Navigating ones way through these conflicting accounts is not easy. There are at least adozen other things that also result in the same situation. As well as being incredibly annoying when all you want to do is connect to the internet, it can stop some devices from working altogether, as they keep getting redirected away from the internet: I've had it break smart home systems, while many people have reported that Smart Setup breaks the Kodi media player. "I've been having the same problems and have been tearing my hair out," said BT forum member Rawberry. Click a dropdown for your model of hub. Here's how: It's best that you complete Smart Setup to ensure that you get the most out of your BT Broadband features and services. Mode' would briefly pop up top right on the home page before being replaced by 'BT Smart Hub Manager'. My download speeds are now too low to stream things on my Apple TV with 5ghz turned off so Ive had to turn it back on, and now of course my Roam is no longer showing up in the Sonos app. I may try the hardwired solution if things do not move fast. The bug disrupts the . Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. Make sure that your computer is connected to the Smart Hub via Ethernet or wireless, and then open up a web browser. Wait a few moments for it to connect. I have this issue - I can confirm a cable into a Sonos Arc means my 4x Sonos Play:1 devices now work and the whole system is much quicker. Therefore, we can consider this issue closed. We recommendthat you report this issue to BT with the following information: Devices connected to the 5GHz band are not able to communicate with devices connected to the 2.4GHz band and it appears the connections are being erroneously isolated.. It can only be a temporary solution as the BT Smart Hub 2 is an upgrade. Could you tell me what is the last part of the URL on your Business Smart Hub when you click on 'DNS Hosts' tab? Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone. It never occurred to me that bridge mode would bypass the router section. BT have advised me this a fix should be out this week. Please try again in a few minutes. I saw another suggestion to disable the private address under Wi-fi on iOS and this has cured the problem for me whereas putting hub into wireless mode 2 and re-setting router made no difference. Having a yolk sac that is too large or too small has been associated with pregnancy loss. https://btbusiness.custhelp.com/app/categories/guide/a_id/43965/view/42397/c/5404/. When the lights have stayed solid blue for two minutes, your hub is ready to go. Smart Setup is BT's online set-up wizard. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.2. Hopefully a further update will sort the problem shortly as I do not see why I should have to use a slower WiFi band in perpetuity. Depending on the Hub you're bridging to, you may need to enter your broadband connection details on your other router. Can you seamlessly switch back and forth between the two modes? This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem. Do I need a WiFi 6E router to use WiFi 6E products. I viewed pages 9100 through to 9150. Can anyone shed any light on this? You can turn Smart Setup on or off in the Hub Manager. For help getting started with all your products and services, visit our welcome pages>, Coronavirus: Delivery, installations and repairs, BT Home Hub 5 - Information and troubleshooting guide. Fortunately, fixing them is pretty easy and, with my help, you'll soon have the router working the way that you want. . Connect using the details on your hub BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. - edited I don't think the workaround for modem mode works. The yolk sac is the earliest fetal structure that forms in the gestational sac within the uterus during pregnancy. Connect to the web management interface First, you need to connect to the router's web management page, so that you can change the settings that you want. My router is getting blocked despite following all the advice above and anything I could find online. Select the Link Configuration sub-tab. How do you change wifi settings or turn wifi off, where do you set IP or DHCP information.How do you setup port forwards or what does the port forward screen look like.An initial video on the BT Smart Hub 2:https://youtu.be/i-NVXmkCDEQHow to factory reset the BT Smart Hub 2:https://youtu.be/NcTLNIb5Q4Y To make this change click on Advanced Settings, Wireless. If you haven't done a factory reset, it may be that you didn't fully complete Smart Setup when you connected your device. Not sure which hub or router you're using? To turn the lights off go to Home, Hub light control. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. Once you reach the login step, you can select "Start Browsing" in the top right hand corner and this will release you from Smart Setup on the device you're using. After trying to set bridge mode and saving (the save appears to hang) I eventually. 8:37 AM. Smart Setup usually only needs to happen once on each new device you connect to your Hub. BT's Smart Setup is one of the most annoying technologies to have ever been implemented and it persists to this very day. 7h47. Mode 1 gives you the best speed, but select Mode 2 or Mode 3 if you're having trouble with some devices connecting. This would be a double NAT (two router) condition which isn't recommended. Consequently I can't see why any-one would want to use a Smarthub, especially a Business version, simply as a modem. Go to Solution. It is, I have tried iboth a residential and Business FTTP Smarthub on my connection. There are simple ways you can boost performance and get the best from your broadband. 8:03 PM, Apologies if this has been posted previously, but I'm told the regular 'home' variant of the BT Smart hub version may have a hidden 'bridge' mode option, which is normally offered on the BT Business Smart Hub when you wish to use a 3rd party wifi router. With the FTTC smart hub in bridge mode, it should behave just like any other DSL bridge modem (like the discontinued Openreach VDSL2 modems). Guide to 4G Assure. BT have confirmed that the firmware update that contains a fix for this original issue has been rolled out to the majority of users. Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. Check the box next to Auto Firewall Open. Vodafone Broadband: Great prices but at what cost? Message 1 of 2 Ditto This 0 Kudos Accepted Solutions FURRYe38 Guru 2020-06-02 11:52 AM Make sure that your computer is. Scan the QR code to enter your hubs details automatically. (the macaddress is the same as the wifi router apart from a few letters. Can Nigeria's election result be overturned? The setting is on a page hidden on the home version. The best broadband providers in the UK in 2023, Choosing the right microSD card for your device, How to watch the 2022-2023 Champions League anywhere online, BT Whole Home Wi-Fi: A fully featured mesh Wi-Fi system, iD Mobile review: Some bargains, but service could be better. TwoiPads, a Mac book and a surface pro didnt have the connection issues even when put inairplane mode or turned off and on. I have never tried using just the modem section with a different router. This is caused by a bug in the BT Smart Hub 2's firmware (version V0.26.03.01286) which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa . Find your model. Choose Broadband. Xbox binary downloads, sure, I saw the difference there on a gigabit fiber connection, but video streaming should be fine. Enter the username and password for your BT Smart Hub 2 router. From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. . The BT smart hub 2 supports all access types you need, including ADSL, FTTC, FTTP, G.fast and others. Alternatively, some users have been able to work around the issue by wiring a player directly to the router, though this doesnt work in every case. [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. If you have changed it and now forgotten it, you can use the. 11:46 AM View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, On a PC or laptop connected to your hub, enter, Enter your Admin password if prompted (can be found on the base of your Hub) and click, When prompted, enter the admin password and click. I would still prefer to just hook my superior router . I have disabled the bt fon and bt wifi to reduce my home network clutter. This is caused by a bug in the BT Smart Hub 2s firmware (versionV0.26.03.01286)which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa. User guides and manuals for BT Hubs Back User guides and manuals for BT Hubs Links to user manuals and other documents for BT Hubs for broadband. Instead of responding individually it would be better if someone in a position to offer an overview could post a useful summary of where we are and what does/doesnt work. Select Add Additional Network from the drop-down menu. Understand rental and other basic charges, Enter the admin password. So the question remaining is does it actually work on a residential Smarthub? The handler switched off 5ghz frequency remotely. The latter option's great, as you can have the light on to check the status of the router during the day, but turn the light off at night when it would be more annoying. How long will it take to get BT Broadband once I've ordered? Click the "On/off" button to turn Smart Setup on or off, Remember once you make any changes you'll need to save them. 30-09-2020 Yes, turning off 5ghz will also resolve the issue but my Wi-fi speeds went from 280mbps to around 60mbps so that to me wasnt a solution Id have been happy with. Clearly there is both and issue with BT and the Sonos app for iPhone on this. After raising a complaint with BT I had yet to hear anything from BT. I have now switched the 5GHz option off,which immediately sorted the problem. Let's take a look at the legacy BT routers that are still capable of getting you online. This should explain it. Works fine. This will open the Wireless Settings page. Im glad you got a fix, but thats a completely different issue that results in the same symptom. Thats great to here. It can. It supports the 802.11b/g/n wireless networking standards, and the WEP and WPA security protocols. What? Solved! Had to resort to switching off 5GHz, What the BT handler said to me when I questioned losing 5ghz, The 5 Ghz band is only faster than the 2.4 Ghz band when in the same room as the hub and this is only really above 135Mbps for most applications you would not notice any difference ,The 2,4 Ghz is a stronger signal penetrating walls etc. I too have just discovered this thread, having tried to sort things out for the last week. - edited If your BT broadband home network is playing up, you're not alone. Using the BT Hub Manager Using BT Business Hub or router. - edited hmm, I wonder whether the 'DNS Hosts' page is also hidden on the 'Home' version of the Smart Hubs? This restores your factory settings and wipes your Hub's memory about which devices have already completed Smart Setup. What I wonder is if the WAN on the FTTP model can be used to connect to a Router instead of setting up PPPoE on the Hub router section. 9:11 AM It's designed to 'help' people that connect to the Smart Hub for the first time, by popping up a web page that shows you the free stuff you get with your BT internet connection. Along with the brand new router, the BT Smart Hub, come the same old problems that we've seen before. So I come back to my original question, having found this internal switch then how do you use it on a FTTC Smarthub 6 without access to the WAN? >. Also, it took a number of days for me to find this thread of communication online. Click OK. Just turn off the wifi on the smart-hub and plug the master unit of the Mesh into a LAN Ethernet port on it. The router is now displaying hidden ssid. Whilst switching off the Private Address setting on my iPad gave a short lived reconnection, this too failed the next day. Here are some things to try: Your broadband speeds may fluctuate for up to 10 days while we perform tests to ensure you get the best possible speeds and connection. "This will be rolled out in waves due to the high number of BT Smart Hub 2 units in customers' homes, as well as making sure that the new firmware has no further issues and correctly resolves this problem.". I have an update to share with you all regarding this issue. - edited Also problems connecting to my wireless Canon scanner printer. Changing Wireless Modeto 2 didn't fix the problem. My conclusion, which might well be wrong or oversimplified is that the Smarthub can be considered to be two separate devices, that is, a modem and a router, with a distinct internal WAN interface. You can find user manuals for other BT products at www.bt.com/producthelp>, BT Smart Hub 2 user guide - engineer install, BT Smart Hub 2 user guide - Fibre To The Home, BT Smart Hub 2 CE Declaration of Conformity, BT Smart Hub 2 power efficiency information, BT Complete Wi-Fi Disc power efficiency information, You'll need Adobe Reader to view PDF documents, BT Smart Hub (type A) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type B) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type A) Fibre to the premises (FTTP) user guide, BT Smart Hub (type A) CE Declaration of Conformity, BT Smart Hub (type B) CE Declaration of Conformity, 4G Mini Hub 2020 quick start guide (standard), 4G Mini Hub 2020 quick start guide(BT Halo), 4G Mini Hub 2020 Declaration of Conformity, 4G Mini Hub quick start guide for Standard, 4G Mini Hub quick start guide for BT Plus, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity installed by an engineer) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity you install yourself) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 (type A) CE Declaration of Conformity, BT Home Hub 5 (type B) CE Declaration of Conformity, BT Home Hub 4 (type A) CE Declaration of Conformity, BT Home Hub 4 (type B) CE Declaration of Conformity, BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), BT Home Hub 3 - BT Total Broadband getting started (self installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (self installed), BT Home Hub 3 - BT Total Broadband getting started (engineer installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (engineer installed), BT Home Hub 3 - BT Infinity getting started (2012-2013 version), BT Home Hub 3 - BT Infinity troubleshooting, BT Home Hub 3A - CE Declaration of Conformity, BT Home Hub 3B - CE Declaration of Conformity, BT Home Hub 2.0 user guide/ quick start guide, BT Home Hub 2.0 - BT Infinity welcome guide, BT Home Hub 2.0 - BT Infinity user guide/toubleshooting, BT Home Hub 2.0 Type A CE Declaration of Conformity, BT Home Hub 2.0 Type B CE Declaration of Conformity, BT Home Hub 2.0 Infinity CE Declaration of Conformity, BT Home Hub 1.5 user guide/ quick start guide, BT Home Hub 1.5 CE Declaration of Conformity, BT Home Hub 1.0 user guide/ quick start guide, BT Home Hub 1.0 CE Declaration of Conformity, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub?
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bt smart hub 2 hidden settings