kaiser permanente text bot interview

Unfortunately, the sales have shut down. "I have experience in ordering medical supplies and maintaining inventory. "I am a highly detailed person, and I thrive on having a high level of organization in my day. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. Nice! We wanted to create a resolution with this person. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. "I find that with the right company, it's pretty simple to balance life and work. I know that working as a team is of utmost importance here and the team members having a clear understanding of how we can work together would be extremely beneficial. ", "I have the basic procedural skills for this team position. You can begin with your recent education, family life, volunteer work, or talk about your travels. Talk to the interviewer about how you can maintain that appropriate balance for yourself. Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. The reason was a computer glitz that held the release of his chemotherapy. Talk about your qualifications and skills that will help you to do this job well. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. Be upfront and honest on your career goals with your interviewer and make sure that your interest falls within the realm of the position that you are interviewing for. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). ", "No problem. In detail, discuss any hurdles you had to overcome and how you worked with your teammates to handle the challenge. Kaiser Permanente Interview Questions & Answers | Indeed.com Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. Among the early respondents was Dr. Sidney R. Garfield, who began to experiment with innovative ways to put advanced medical ideas into . While there was no injury, I was required to report the fall to our safety team and I did so immediately. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. I had to submit my previous procedural logs and take a test. To help myself on a day-to-day basis, I tried to stay as positive as possible with others and wouldn't be the person to pass along negativity. What makes you want to give back to your community? I believe that building a strong rapport with patients through trust, empathy, and compassion is the key to a successful healthcare organization and I can't wait to bring these qualities to the patients of Kaiser Permanente. If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved. Your answer should include your ability to be patient, kind, and confirming to best answer this question. It sounds as though you lean on a variety of reputable sources, which the interviewer should be happy to hear. If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. I am a people person and build relationships with my coworkers and patients alike. ", "I'm a bit of a nerd. It sounds like you have the experience the interviewer would be looking for. Kaiser Permanente was born: in response to the staggering economic conditions of the Great Depression. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. The patient, staying because of back surgery, was unable to hit the call button. Why Do You Think You Are A Good Fit For This Company? I know what I want to be done and how I want it done, so it's often easier to do it myself. Very good answer! INTERVIEW KAISER Flashcards | Quizlet ", "From a young age, I was raised around a farm and animals are a huge part of my life. With some great advice from some mentors in my role, I have harnessed that fear into the ability to go above and beyond for my patients to help ensure that I've done my part to create a great health outcome for them. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. You can access your electronic health care and coverage information with non-Kaiser Permanente (third party) web and mobile applications. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. Do you consider yourself a compassionate person? A career in healthcare can be emotional at times; however, I choose to focus on the positives. As you answer this question, try to talk about a specific time you had to work with an extremely difficult person during your career. For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. My youngest daughter is involved in volunteering. I love the fact that Kaiser Permanente seeks to improve the health of both your members and communities that you serve and I'd love to be a part of that mission moving forward. Dates shown above are approximate. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. What resources do you prefer to stay on top of industry trends and changes? I love my job. They are also looking to hear that you understand the greater role this job plays in providing excellent service to the patients and fellow colleagues that you would be serving in this role. Submit as soon as possible so that you will have more time to gather the required supplemental documents. where i concurrently pursued a degree in both nursing and biological sciences. I have been responsible for maintaining supplies on the general surgery ward for five years. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. As the manager, I knew I could not let this behavior continue. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. I would plan to make a positive impact very quickly by conducting training with staff and implementing a code of conduct within the clinic. We had a lot of concerns with patients not showing up for appointments when expected. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable at Kaiser Permanente. ", "I believe in volunteering in the community where you live. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. "My customer service skills with my patients are definitely one of my strengths. But when I'm home, I don't think about work. But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. How to Answer: Why Do You Want to Work Here? Consumer Sign On| Kaiser Permanente If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. I was nervous that I was not using the proper equipment during high-exposure risk procedures. Last year, we were in a bind and running very short-staffed during a time when our hospital was at full capacity. What questions did they ask during your interview at Kaiser Permanente Talk to your interviewer about a time when have had to adjust to changes on the job. ", "I see myself as a compassionate person; I see more than a sick person picking up their prescription. Once this trust is developed, my patients can fully trust me and recommend my services to future patients. Rest assured, I would be a great ambassador of positive relationships for Kaiser Permanente. The call was almost one hour in length, but it was worth the time to smooth over an important customer-related situation. It sounds as though you have exceptional patient service skills! ", "Having spent my career working in healthcare education with large institutions, my customers are the employees that I train and the educational materials vendors that I work with on a daily basis. I also help the pharmacist with anything they needed from translating to ringing up customers. Consider strengthening your answer by expanding the example you've chosen to highlight how you worked as part of a team or collaborated with others on the path to becoming the first PA proctor. Talk to the interviewer about your preference when it comes to teamwork or working individually and be sure to avoid pigeonholing yourself into one particular scenario (ie: I only like to work by myself). When I hit my 20's, it was so important to me to learn about other cultures. This is one of the reasons I have applied with Kaiser Permanente. It sounds as though you are highly organized and methodical in your work. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. Write a thank you note or email to all your interviewers. Your problem-solving approach is fantastic! "I handle stress very well, and when you call my references, they will attest to this fact. Every person I care for has a story. I take the time to listen and reflect back to ensure that I am providing the best care possible. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. In my search for a new position, it was important for me to find a new employer that embraces diversity & inclusion in their workforce and I'm confident I found that here at Kaiser Permanente. Asked July 30, 2016 22 answers Answered October 27, 2022 Look for mock interviews you can purchase for 8$ month. You've answered well by sharing that you face stressful situations head-on. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. This could include increasing budgets or improving patient care. I cannot take on every step of a project all of the time. Employees of the organization must be able to work with a wide variety of people in a wide array of departments. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. ", "I am an avid fan of Google alerts! "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". ", "Working as part of a large team, there is a need to be extremely accurate in my patient care notes. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. ", "Yes, I understand I have to have a clean background, and I'm happy to comply with it.". Great answer! Is this something junior staff can be involved in? Just some food for thoughthow does this response align with the Kaiser Permanente philosophy? In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. - I'm a recent graduate of San Jose state. Are there any specific action steps you would need to take to reach your goal of becoming a PA? It's great that you are working on asking for help from a variety of people when needed. We will re-assess in December, but it seems to be working very well. Deadline: October 5, 2022. There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. 3. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. ", "My desire to become a nurse stemmed from my passion for helping people when they are most vulnerable. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Kaiser Permanente. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way and I would be able to bring this same level-headedness to work at Kaiser Permanente. You've done well by answering diplomatically. ", "I work good with minimum supervision, but I also enjoy working with a team. "In my current role there is a lot of staff turnover when it comes to our management team. Takes notes when I have to and double-check my work to make sure it's done right like typing prescriptions. Throughout Kaiser Permanente's 75-year history, the organization's commitment to diversity and inclusion has helped them in its overall mission. ", "I'm human, and of course, I feel sad if one of my patients has bad news if a customer dies or something happens to my coworkers or someone I care about, but I also don't let those feelings affect my job and productivity.". As you answer this question with a specific example from your past, reiterate to your interviewer that you have excellent verbal communication skills and listening skills that will help you be a great communicator on their team at Kaiser Permanente. ", "The people on the frontlines of a business are vital to the success of any organization. 2,417 Kaiser Permanente Interview Questions & Answers (2023) Human beings all grow up in different manners and under different philosophies. Wonderful! No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. Working in the healthcare services industry at Kaiser Permanente means that you could be in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. I greatly value diversity. Click the card to flip . Explore. "In my current position, I was part of a team that was tasked with evaluating and improving our patient discharge procedures from our unit. I grew up in a fairly homogeneous town in Montana. Very nice answer. What questions did they ask during your interview at Kaiser Permanente? Do you utilize any computer programs or even apps on your phone to keep your tasks organized? Your work history sounds strong, and it seems as though you are very loyal to your work. ", "When you work in a diverse team and with patients, you will encounter difficult personalities. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas each and every day on the job in our fast-paced work environment. ", "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. I need to be able to give the task or a portion of it to another team member or direct report, let go of the control, and know it will be taken care of. This is a very good example of your problem resolution skills. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. To succeed at Kaiser Permanente, you should have a solid level of compassion for your patients or customers. ", "I like my job, and I enjoy what I do. In asking this question, your interviewer wants to know if you consider yourself to be an emotionally driven person. I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead. I document all necessary information as soon as possible so that the record is up to date and accurate. Prior to your interview, it will be important for you to research the role you are interviewing for and put some thought into how you will be able to deliver the best service to those you will be working closely with. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. When working with an organization the size of Kaiser Permanente, working as part of a team is a necessity in any position. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. I've had a lot of success by focusing on building a reputation for consistency and follow-up. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. ", "I have always been naturally introverted, but I have turned that personality trait into an advantage for me. I used the facts and not emotions to explain the reason for his delay. I will receive an email with the related information any time there is a major headline about the healthcare industry. Also, avoid telling the interviewer that you get along with everyone all the time. I get along well with others and work well as a team.". What you describe is a good fit for me, reputable vendors value these skills, and I'd like to represent a company that wants to create long-term sustainable partnerships. "I dislike working in a negative, low morale environment that is plagued with office politics. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. That way, it's easier to transition care, and the patient has all their info in the same place. Last, I adapt to the individual. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. These experiences have really opened my eyes to working with people from backgrounds different than myself. Written by Angela Fontaine on April 24th, 2021 Answer Examples Have Been Hidden ", "When I started in Interventional Radiology, I was not trained in IR procedures. "Whether I am doing an independent project or working in a team environment, I always give my best. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. As you answer, don't hesitate to talk about the things that you enjoy in your free time to show that you have the ability to mentally and physically recharge yourself after a hard day's work. The challenges are learning how each new hire learns and the best approach to teaching each new hire.". My ideal environment is organized, collaborative, positive, energetic, and encouraging. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. I really like this answer! Stress can often be a regular part of the day-to-day work experience, especially in healthcare.

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