The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Okta offered exactly what Live Nation needed. Login. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Read more. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales Suite 390. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. If there are system issues, you will not get paid. See all features. I still love it., I strongly recommend not working for this company. Browse case studies, customer service tips and other helpful resources for enterprises. Guide customers through the claims process. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. From professional services to documentation, all via the latest industry blogs, we've got you covered. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. About Liveops Employee benefits & perks. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. I wish there was some type of base pay. Flexibility. Some clients also pay commissions. Login - LiveOps Inc. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. Copyright 2023 Liveops, Inc. All rights reserved. Liveops Nation - Virtual Call Center Community. LiveOps, meanwhile, requires you to pony up $25 to pay for your own background check, and get trained on your own time. Every new employee is provided with the device of their choosing, Mac or PC, along with immediate access to Live Nations best of breed applications. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Public Relations e-mail (press@liveops.com) Locations. Sound: Must have a sound card installed and be equipped with speakers or headphones. Apply now and a member of our team will work quickly to review . Forgot your password? Sign an Independent Contractor Agreement. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. I like feeling like Im helping people all from the comfort of home. Community. First, check out our frequently asked questions about the agent experience and application process. Not everyone will be as precious with your business as you are. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Love the flexibility of the jobs, but wish training was paid. View our background requirements here. This means you can choose when, where, and how often to work! Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. Health, Dental & Vision. We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Customers sometimes need to speak with a live agent. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Collaboration tools are a huge part of us being successful, says Myers. Agent Sign-In. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Support. https://join.liveops.com/work-from-home-call-center-jobs/ If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. After all, says Myers, Okta is arguably the most successful application weve ever deployed. As a lot of people in the company say: it just works. fits your experience, personality, and preferences the best? Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Liveops SWA Array Overview This app integration supports Single Sign-On. Please update your browser to the latest version on or before July 31, 2020. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Learn More. Join Liveops Nation and experience the freedom and autonomy of being self-employed! When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Single Sign On. Rather, you are self-employed meaning you work for yourself, or your business. Learn about Liveops Enterprise Solutions Click Here . Best of Antivirus Software. Attack Protection. If agents are expected to honor a certain numbers of commits then LiveOps responsibility should be to ensure that there is a steady call flow., Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. Want to become a Liveops agent? It changed what we focus on as IT, he says. Connect contractors to affordable commercial insurances. Login. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. The sign-in URL is the web address you use in your desktop browser to access your company portal. (No background noise, such as kids, barking dogs, traffic, doorbells, TVs, radios, etc. Easy global collaboration. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. which is why weve been helping companies like yours for over 20 years. I wish there was some type of base pay. Everyone else we spoke to claimed they were cloud-based but they weren't. See Capabilities for more details. Flexibility. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Login to track your existing support requests. Keep contractors happy with accurate payments on time, every time. GROW YOUR BUSINESS 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Independent Contractor management Ditch the paperwork and endless manual tasks. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. View our background requirements here. Earning potential. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Find ready-to-work contractors where and when you need them. They were cumbersome, and the systems didnt work very well if you were off our network or on a mobile device. As a result, deploying new apps to employees was also a complex process. Log in. Conducting inbound/outbound customer service calls. Username or Email Password. Its why weve led the industry in virtual flex agent services for more than 20 years. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. OR Look in your activation email. Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Our technical teams worked with the support team from Okta Customer First to really come to grips with the product; from there the major rollout was four or five months afterwards.. Now we can focus on making sure IT is partnered with the business in everything they do.. Sign in. You dont have to do anything else.. Connect and protect your employees, contractors, and business partners with Identity-powered security. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. You can make money teaching it online. TMCF is the nation's largest organization exclusively representing the Black College Community. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Functionality Add this integration to enable authentication and provisioning capabilities. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. That included over 100 applications and over a petabyte of data., It was a bold and unusual move, and the impact on the company has been huge. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. Facilitating collaboration and communication with the best available solutions was another key goal. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. To accept cookies continue browsing as normal. I don't mind the extra training if they had compensation for it. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. Main hustle or side gig its all up to you. And, no calls equals no pay. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. Login to track your existing support requests. Universal Login. Login. Learn more Tax Support Provide support to users of top tax software providers. Also the hiring process is long and it's unpaid. Be the customer care voice of top brands, providing best-in-class service. Build a thriving work-at-home business providing remote customer service for top brands. Liveops is a legitimate company. Openforce simplifies your contractor management processes by providing a single platform solution. HSA and PPO Options National and Local Networks Retirement. For 10 years, she successfully owned and operated her own business in her home state of Indiana. But we were just relentless, and in one year we moved all of our workloads to the cloud. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. And with all that moving around, jobs, The best places to find a tutor are also the sites that are the best places for freelancers to, One-quarter of Americans are looking for a holiday hustle to help defray the high cost of seasonal, Have a skill? I trust them and look forward to more cooperation and partnership in the future. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. Neutrality is very important to us, says Huckabay, because we want to offer best of breed tools to meet the needs of our employees. He didnt want to be tied to a specific suite or brand, but he did want the tools his team selected to integrate seamlessly with their identity solution. Goodbye long commutes, rigid schedules, and busybody managers. Developer Center. Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Copyright 2023 Liveops, Inc. All rights reserved. Click herefor technical info. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Login. Improving Peoples Lives. Come on board! . Actual earnings may vary depending on client opportunity and support required. Mobile first. When I started it, my team said, Youre crazy. After working for three other WAH companies in the past, I can say this has been the best so far., Ive committed to different hours on different days and received absolutely no calls. Copyright 2023 Okta. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Or you do, but sit & sit with few to no calls? Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Pass a self-funded background and credit checkThis business expense (just $24.99) is required by our clients and the responsibility of the applicant. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Companies across a variety of industries trust Liveops to provide virtual contact center services. Join Liveops Nation and experience the freedom and autonomy of being self-employed! As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. McAfee and Norton were almost a tie but by far the most popular amongst agents. The world's largest organizations trust the Okta Browser Plugin to protect their people's passwords and securely log them in to their business and personal apps. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. You get to dictate when and how often you commit to providing services. Scottsdale (headquarters) 1365 N. Scottsdale Rd. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Outspoken. Director of Customer Care, healthcare organization. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Their consistency, professionalism and customer service are unparalleled in the industry. You can also manage cookies in your browser settings. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Gift Matching We couldnt have done it without Openforce. Managing multiple systems, programs, and screens simultaneously. Copyright 2023 Liveops, Inc. All rights reserved. You don't necessarily have calls every . As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. I still love it., You make your own schedule. Forgot Password Enter the email address associated with your account. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. Organizations. Forgot password? Okta was leaps and bounds ahead of all the other providers, says Myers. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Submit an application for an available virtual contact center opportunity. You can also manage cookies in your browser settings. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. (sales@liveops.com) Press & Media. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. One where youre provided with free warm leads? Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. 75-100% Average flex to unexpected events +2-3 Points above CSAT client goals, on average 25% Faster speed to proficiency 15+ Innovate without compromise with Customer Identity Cloud. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. The integrations looked complex. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Independent Contractor management. Now we can really focus on our business partners, employees, and customers., As part of that transition to the cloud, Live Nation needed to ensure its global employees had secure, consistent access to critical applications and collaboration tools. Discipline and setting expectations of yourself are key to working from home. Liveops | Okta . Client opportunities may have additional requirements, including expanded client-specific certification. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Want to become an Independent Liveops Agent. Documenting details of calls and customer interactions. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Liveops Nation Login. Creatively solving problems. If you are looking for Liveops Agent Portal Okta? Remember me. Please enable it to improve your browsing experience. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Scale your processes and free up resources by outsourcing administrative operations with Liveops agents. Sell top insurance coverage to warm leads (license required). Liveops exists to improve people's lives, and . We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Norton 360 with LifeLock helps keep your digital life safer. Check the Eligibility requirements and make sure were currently accepting applications in your state. Want to become a Liveops agent? Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? Submit ticket. We use cookies to improve your experience on our website. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Then Liveops is looking for you! Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Find Out How & Apply . Whats it like to be self-employed and provide virtual contact center services? Still have questions? Copyright 2023 Liveops, Inc. All rights reserved. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. The background check requires a $24.99 processing fee paid directly to our vendor. We understand the complex nature of managing independent contractors. Across the country. Running backend servers, maintaining storage, running data centersnow all of thats in the cloud and pretty much taken care of. Qualify and onboard contractors in record time. But what good is making your own schedule if you cant get a schedule? Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Across the web. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience.
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liveops nation portal