Such bookings will be treated as normal bookings subject to the above comments on special requests. Tel: 020 3117 0500 or www.abta.com. If such evidence is not produced, the minor(s) concerned will not be permitted to board the ship or undertake the cruise. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. Cruise Travel Advisory - Coronavirus - Expedia.com If we have to make a significant change or cancel, we will tell you as soon as possible. That apparently came out in September of 2021. Where you build your own package, if you require transfers you will need to add them to your booking as these are not added automatically. Changes to the last confirmed itinerary for your cruise may become necessary after you have departed from the UK for a variety of reasons such as prevailing weather and sea conditions, guest emergencies, providing assistance to other vessels and the ship being unable to operate at its normal speed(s) due to unexpected mechanical or technical problems. You will need to have your booking ID and date of sailing to hand or, if we have already received this information from you at the time of booking, verify that the details we are holding are complete and accurate. Deadlines for cruise deposits, payments & refunds (cheat sheet) To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. Please be advised that the minimum cancellation charge will always be the loss of deposit including any increased deposit amount arising from a build your own package. 2.4 What should I do if my property is lost, delayed or damaged during air travel? You will be advised of the relevant contracting party at the time of booking and/or in our confirmation invoice. In the event of any inconsistency, these Booking Conditions shall prevail unless we notify you otherwise. Celebrity Cruises | Future Cruise Credit - United Cruises This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. Please note: The ability to pre-book your seats and complete online check-in varies between airlines and ticket class. Dining times may vary slightly on port days due to shore excursion departures. You should receive a confirmation invoice and an ATOL Certificate if your holiday includes flights issued by the travel organiser showing that they are responsible for providing all elements of your holiday. Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. For bookings confirmed or amended on or after 1 July 2021: 6 to 14 days: 90%, 29 to 69 days: 50%, 70 days or more: Deposit only (including any increased deposit amount to cover the booking of non-refundable items). We strongly recommend that you check with the airline for confirmation of your baggage allowance as in some instances, baggage allowance can be limited to as little as 15kg. Applicable regulatory age restrictions apply while the ship is in port and until the vessel enters International waters. Passengers should note that suppliers may not allow name changes and that the booking may need to be cancelled and rebooked. Unless you book and pay for an upgrade, you will fly economy class. Effective Mar 2 2023: Changes to Non-Refundable Deposit Policy ("NRDB") cancelled prior to final payment due date will receive a future cruise credit ("FCC") in the amount of the deposit minus a $100 per person . Sometimes the ATOL Certificate we supply to you may state that the flights are yet to be assigned, in which case, as soon as your flights are allocated, a new ATOL Certificate will be issued to you. Please note, we reserve the right to strictly enforce the luggage allowance limitation. The carry-on bag needs to be less than 7kg/15lbs and the dimension size is 19 x 13 x 8 inches. Certain conditions (for example, use of tenders or some shore excursions) may prevent guests with wheelchairs from going ashore at certain ports of call. The final payment date window of 75 days for cruises 1-4 nights and 90 days for cruises 5+ night remains for sailings beyond May 2022. Accordingly, we cannot accept any liability, whether in contract, tort or otherwise, in relation to such activities. and may also involve stops en route to your final destination which may involve you disembarking from the aircraft or changing aircraft and/or . Our own processes and procedures change in line with those policies. payment issue regarding gratuities - Celebrity Cruises - Cruise Critic Please note that any amendment or transfer fees will also be charged when a booking is cancelled. You can write to the Marketing Department at RCL Cruises Ltd if you wish to not receive marketing and promotional material from us. We have no responsibility for any such activities, as they are neither run, supervised nor controlled in any way by us. All luggage allowances are subject to variation by the airline concerned and you may be charged additional costs by the airline for excess luggage. Please note that any request of this nature should be advised at the time of booking and confirmed in writing at least 45 days prior to your sail date. I have never heard of a grace period. Celebrity Cruises Extends Flexibility on Bookings into Early 2022 We/the airline will endeavour to satisfy any special service(s) requests such as special dietary requirements, meet and assist and wheelchair assistance. We cannot accept responsibility for any services, which do not form part of the package holiday. Please note: Where a carrier or hotel would not be obliged to make any payment to you under the applicable International Convention or Regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. Likewise, if any details change of your holiday that changes the details in the ATOL Certificate we will issue a new ATOL Certificate to you which will replace and supersede the previous one. Further travel advice can be found on www.fitfortravel.scot.nhs.uk and www.nathnac.org. The value of the supplement will be confirmed to you at the time of making a booking with us. If your complaint is written on behalf of other members of your travelling party, their full names and booking reference numbers must be clearly stated in the correspondence together with their authority for you to handle the complaint on their behalf. The booking transfer fee is 75 per guest which is limited to the first two guests on a booking, therefore any additional guests on the booking will not be charged as well. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. However, the FCC must be used for a new cruise by May 31, 2022, on any cruise onboard . If you or any of persons travelling with you is prevented from taking the holiday, such as due to medical reasons, you/they may give your/their place on the booking to someone else (suggested by you). If you do not wish to accept the holiday we specifically offer you, you may choose any of our other then available holidays. I have a question about the due date for the final payment. Therefore, all bookings will benefit from all EU rights applying to packages pursuant to the applicable law in force at the time of booking. It is a central source of information for Celebrity Cruises, which provides you with tools to market and sell cruises with ease and professionalism. I remember it use to be 60, then 65, 70 and sometimes more. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. Once your holiday has been terminated in this manner, we will not have any further responsibility towards you. Information on health is also contained in the Department of Health leaflet T6 (Health Advice for Travellers) available from your local Department of Health Office and most Post Offices. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to the alternative ATOL holder. All Activity; Home ; Categories ; Cruise Lines "A - O" Celebrity Cruises ; Celebrity Web-Site - Final Payment Date - Glitch? 5.4 What about advanced or delayed sailings and changes to the itinerary? Celebrity Cruises' cancellation . If Celebrity Cruises' "best price guarantee" results in a decrease in the guest's cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard Once your EHIC has expired, youll be able to replace it with a GHIC. For more information, see https://www.nhs.uk/using-the-nhs/healthcare-abroad/apply-for-a-free-uk-global-health-insurance-card-ghic. We will only accept complaints from the lead name of a booking. . You must provide details of all medical and physical conditions, which affect you, and/or any member of your party at the time of booking. The minimum age for infants to sail is six (6) months, as of the date of sailing and twelve (12) months, as of the date of sailing for Transatlantic, Transpacific, Hawaii, Australian, selected South American cruises and other selected cruises. Celebrity Cruises Review | U.S. News Travel If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, all monies you have paid for that booking will be protected by the above arrangements regardless of whether that travel agent becomes insolvent before or after we have issued our confirmation invoice. If these are found, they will be confiscated. We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. Flights may have at least one re-fuelling and/or other stop and this may not be shown on your confirmation invoice. If you have failed to give proper notice of any assistance or need you require in accordance with section 5.2 above and in accordance with EU Regulation 1177/2010 we reserve the right to refuse to allow you to travel. Final Payment is Jan 6, so I went into My Celebrity account and paid the final payment amount. For any claim involving death or personal injury or delay of or loss of or damage to luggage the only liability we have to you is in accordance with The Athens Convention. In such circumstances, you should seek compensation from the financial security arrangements (if any) that the travel organiser has made. https://www.celebritycruises.com/gb/terms-and-conditions, https://www.state.gov/state-sponsors-of-terrorism. Booking Conditions | Celebrity Cruises All standard fly/cruise package and standard cruise only prices quoted in this brochure are per person in UK Sterling and are based on two people sharing the specified stateroom. Cruise with Confidence | Celebrity Cruises Please contact your Personal Cruise Specialist or your travel agent for further details. Authorities as well as applicable national authorities in other countries where you are travelling in advance of the date of any flight booking. Forums. Please refer to section 1.11 when making a significant amendment within 69 days of your departure date, as your booking variation may be treated as a cancellation of your original booking and cancellation charges will apply. We will also provide with your first Confirmation Invoice a Guest Special Needs form (also available on our website) which we ask you to complete and return to us no later than 90 days before travel as this gives you the opportunity to consider and advise us in detail of any special requirements you may have in writing. I advised that he actually pay no later than due date and that I always pay a few days sooner. In any such situation we will be fully entitled to rely on all defences, exclusions and limitations contained in the booking conditions. Guests who use wheelchairs must provide their own collapsible wheelchair and may find certain areas of the ship inaccessible. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. ** We reserve the right to include a fuel supplement when making a booking. Cannes Film Festival Deadline[8] Im Juni 2019 wurde er beim Sydney Film Should you wish to book this option, then please contact your travel agent or if booked directly with us please contact your Personal Cruise Specialist on 0344 493 2043 (calls cost 7p per minute plus your phone networks access charge) who will be happy to help you. For most international flights, this will be the Montreal Convention 1999. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. We reserve the right to increase or decrease the prices of unsold holidays at any time. Key rights under Directive (EU) 2015/2302 shall be available for your review at, https://www.celebritycruises.com/gb/eu-package-notice/key-rights, GUEST HEALTH SAFETY AND CONDUCT POLICY, AND OTHER POLICIES, It shall be a condition of boarding and remaining on-board any of our ships that all guests throughout their stay comply with our Guest Health Safety and Conduct Policy (Guest Conduct Policy). We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Celebrity Cruises at 1-800-437-3111 in North America or (316) 554-5961 worldwide at least 48 hours prior to sailing. We would strongly recommend that you contact your travel agent or an independent insurance broker for details of suitable policies. For items which are so deposited, the maximum we will pay you if any item(s) is lost or damaged (for any reason) whilst in our care is the maximum which is payable under The Athens Convention (see section 5.8 below) in this situation. Any increased non-refundable deposit payment required will be advised to you at the time of booking. 4.6 SHORE EXCURSIONS AND RELATED ACTIVITIES. The payment schedule for groups is different from that of individuals. Please note that we are not always able to offer a direct flight to our guests as this is subject to the airlines schedules and availability. Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Your full name, including any middle names, as it appears on your passport, as well as your date of birth, must be given at the time of reservation. If you discover the loss, delay or damage when onboard, you must immediately report it to the Guest Relations Desk. Guest understands and agrees that Carrier may prohibit Passenger from going ashore in any port of call, and/or limit guests going ashore for health-related reasons in its sole discretion. Prices may change at any time, please either contact your travel agent or your Personal Cruise Specialist directly. Please contact your G.P. The provisions of the Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 as supplemented and/or varied by any other applicable legislation from time to time in force including, but not limited to Regulation (EC) No 392/2009 (together The Athens Convention) applies to your cruise as well as the process of getting on and/or off the ship. No action is required on the part of guests or travel agents, and no cancellations will occur until the new final payment date. A chart -style decod-ing algorithm with two basic operations- substituting and attaching-is designed for the. For more information, see https://www.state.gov/state-sponsors-of-terrorism. You are required to follow all directions given to you by the staff on the tenders. Celebrity Cruises welcomes pregnant guests but will not accept guests who will enter their 24th week of pregnancy by the beginning of, or at any time during their cruise holiday. All airlines operate a non-smoking policy. The following Booking Conditions together with our General Information and the Guest Conduct Policy available at www.celebritycruises.com/gb form the basis of your contract. Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. The legal status and regulation of some medicines prescribed or purchased in the UK can be different in other countries. Please also take note of our Refusal to Transport Policy. This is to ensure that we are given the opportunity to address and to attempt to resolve any issue you raise. (b) purchasing an alternative holiday from us, of a similar standard to that originally booked if available. We use CCTV to monitor images on all Celebrity Cruises ships for the purpose of crime prevention and the safety of our guests. We are unable to guarantee or accept responsibility that the food served in any other food establishment on board ship will be able to cater for specific dietary requirements and food intolerances. Please visit your airlines website for details. In the case of damage, destruction, delay or loss of luggage, if we or the airline prove that the damage, destruction, delay or loss was caused or contributed to by the negligence or other wrongful act or omission of the person claiming compensation, or the person from whom he or she derives his rights, we and the airline will not be liable for the damage, destruction, delay or loss, to the extent that such negligence or wrongful act or omission caused or contributed to the damage, destruction, delay or loss.
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